At PlanSmartly.store, we are committed to providing high-quality digital planners and templates. Since our products are digital and instantly accessible, we cannot offer refunds once a purchase is completed.

However, we do make exceptions in the following cases:

  • You accidentally purchased the same product more than once.
  • The file is corrupted or inaccessible (we’ll resend a working version).
  • You encounter technical issues that prevent you from using the product, and we are unable to resolve them.

If you experience any issues, please contact us at 📧contact@plansmartly.store within 7 days of your purchase. We’ll do our best to make it right.