At PlanSmartly.store, we are committed to providing high-quality digital planners and templates. Since our products are digital and instantly accessible, we cannot offer refunds once a purchase is completed.
However, we do make exceptions in the following cases:
- You accidentally purchased the same product more than once.
- The file is corrupted or inaccessible (we’ll resend a working version).
- You encounter technical issues that prevent you from using the product, and we are unable to resolve them.
If you experience any issues, please contact us at 📧contact@plansmartly.store within 7 days of your purchase. We’ll do our best to make it right.